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Privacy

Privacy Policy

Last Updated: January 25, 2026

De Oro Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Nature of Our Services

We are a third-party agency that assists clients in processing credit card application forms. We are not a bank, lender, or credit card issuer. All verification, approval, and issuance decisions are made solely by partner banks.

2. Information We Collect

We may collect the following personal information when you submit an application or inquiry:

  • Full name
  • Contact details (email address, phone number)
  • Residential and/or business address
  • Employment or business information
  • Income-related details (as required by partner banks)
  • Any other information required in the credit card application form

3. How We Use Your Information

We use your information to:

  • Process and submit your credit card application to partner banks
  • Verify completeness of application details
  • Communicate application status updates
  • Comply with legal and regulatory requirements

4. Sharing of Information

Your information may be shared with:

  • Partner banks and financial institutions for application processing
  • Authorized service providers assisting in operational support
  • Government authorities when required by law

We do not sell or trade your personal data.

5. Data Protection and Security

We implement reasonable organizational, physical, and technical measures to protect your personal data against unauthorized access, loss, misuse, or disclosure, in compliance with the Philippine Data Privacy Act of 2012.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated above or as required by applicable laws and regulations.

7. Your Rights as a Data Subject

You have the right to:

  • Access your personal data
  • Request correction or updating of information
  • Withdraw consent (subject to legal and contractual limitations)
  • Request deletion of data where applicable

Requests may be sent to the contact details below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Information

For privacy concerns, contact us at:

De Oro Services

Email: info@deoroservices.ph

Address: Cagayan De Oro City, Philippines